Service
How to Identify Agarwood — Sample Assessment and Method Limits
Assessment starts with the question and the sample. We distinguish a sensory opinion from a laboratory finding and state what the evidence does not establish.

Detail
How authentication & grading works
Tell us what needs to be established before sending material: a sensory comparison, botanical identification, a specified adulterant question or a commercial grade opinion. These are different questions and may require different methods. A photograph or a pleasant scent is not enough to resolve them all.
A sensory assessment records the sample’s observed character against stated references. It is not a measured resin percentage, proof of species, geographic origin, wild source or an objective kyara classification.
GC-MS can examine compounds covered by an appropriate preparation and analytical method. It may help investigate specified substitutions or adulterants, but does not automatically identify every carrier, synthetic reconstruction or dilution. Detection limits, reference material, sample preparation and interpretation must be stated.
Distilled oil and a solvent or CO₂ extract need different interpretation. Do not assume a routine volatile profile quantifies all resin constituents or chromones. The absence or presence of a selected peak is not, on its own, proof of botanical identity, grade or authenticity.
For independent work, agree the laboratory, method, sample amount, identification, report scope, cost and timing in advance. Confirm any relevant accreditation and its actual scope rather than implying that every arranged analysis carries blanket accreditation.
The laboratory report should identify the submitted sample and the work performed. We can help read its stated findings and limitations. No report establishes the condition of untested material simply because it shares a trade name or supplier.
A retained portion, lot markings and dated photographs can support sample traceability. They do not turn a nonrepresentative sample into proof of an entire lot. Agree any representative sampling and chain-of-custody procedure before testing if that distinction matters.
Material from another supplier can be considered, with their paperwork supplied for context. We do not publish an unsupported percentage or share of samples that are misdescribed. An unfavourable result must be explained against the actual method rather than a presumption about the seller.
Our commercial grading opinion is not legally binding and is not a substitute for legal, insurance or regulatory advice. Whether any report is suitable evidence for a dispute is for the relevant adviser or authority to determine.
Confirm the amount and shipping requirements with the selected laboratory before dispatch. The sample minimum for purchasing our oil remains 5 g; analytical sample requirements are a separate matter. Completion dates depend on the method and laboratory schedule rather than a universal five-to-eight-day promise.
Process
Step by step
- Step 1
Send the material
Agree the question, method, required amount and shipping conditions before sending material. Do not assume one quantity suits every laboratory method.
- Step 2
Initial assessment
Sensory and physical evaluation against reference material.
- Step 3
Analytical work
Commission an appropriate method only after its scope, availability, cost and limitations have been agreed.
- Step 4
Written report
Findings, methodology, confidence level and limitations, stated plainly.
What you receive
Deliverables
- Written assessment with the question, sample identity and limitations stated
- Method-specific independent analysis where agreed, available and quoted
- Sensory or commercial grade opinion clearly distinguished from a laboratory result
- Botanical or resin-content questions referred to a suitable method rather than inferred from scent
- Findings limited to the submitted sample and the actual scope of work
Buyer Questions
How to identify agarwood — frequently asked questions
Will you assess material I bought from another supplier?
Yes, subject to an agreed scope and quotation. Send the available product documents and sample details. We distinguish observations and commercial opinions from laboratory findings and do not assume a third-party product is misdescribed.
Can GC-MS detect adulterated oud oil?
It can help investigate compounds and specified adulterants covered by the selected method. It does not guarantee detection of every dilution or reconstruction, quantify all nonvolatile material or prove origin and grade. Agree reference data, sample preparation, detection limits and report scope with the laboratory.
Is your grading opinion legally binding?
No. A grading opinion is a commercial or sensory assessment with stated references and limitations. Ask the relevant legal, insurance or regulatory adviser whether a particular independent report is suitable for the purpose you have in mind.
Ordering, lead time, payment, shipping and claims are answered in full on the buyer FAQ.
Other services
What else we handle
OEM / Private Label
Custom format, blend, packaging and print, with the agreed specification and finished pre-production sample approved before the main run.
Sample Service
Evaluate a paid sample from an identified lot. After written approval, the agreed available quantity of an agarwood-consumable lot is reserved for 30 days at no charge; confirm quantity and dates in writing.
Export Documentation
We prepare the supplier documents we can issue and coordinate their timing with your broker. Requirements and clearance decisions remain product- and route-specific.
Logistics & Shipping
Express, air or sea is quoted for the actual goods, packing, route and schedule. Freight is quoted separately and charged to you; carrier acceptance is checked before booking.
Enquire about authentication & grading
Describe your situation in as much detail as you can. Specific questions get specific answers; generic enquiries get generic ones.
